000 00403nam a22001337a 4500
005 20240628183635.0
008 240628b |||||||| |||| 00| 0 eng d
040 _aEAUR
_cEAUR
082 _22
_a658.8 WIL 2012
245 _aServices Marketing: Integrating customer focus Across the firm
250 _a2
_bSecond European edition
260 _aLondon, Boston,...
_bMcGraw- Hill
_c2012
942 _2ddc
_cBK
_e2
_n0
999 _c7808
_d7808