Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy.
Material type:
TextPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006Description: xx, 298 p. : ill., ports. ; 28 cmISBN: 0130945897 (softcover)Subject(s): Total quality management | Quality control | Hospitality industry -- ManagementDDC classification: 647.94/068/4 LOC classification: HD62.15 | .K556 2006Online resources: Table of contents
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EAUR LIBRARY MAIN CAMPUS PHYSICAL BOOKS tourism | Non-fiction | 647.940684KIN2006 (Browse shelf (Opens below)) | Available | EAUR1454NYG |
Includes index.
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