TY  - BOOK
ED  - Culinary Institute of America.
TI  - Remarkable service: [a guide to winning and keeping customers for servers, managers, and restaurant owners] 
SN  - 9780470197400 (pbk.)
AV  - TX911.3.M27 R453 2009
U1  - 647.95068 22
PY  - 2009///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Food service management
N1  - Subtitle from cover; Includes bibliographical references (p. 278-288) and index
ER  -