Remarkable service :  [a guide to winning and keeping customers for servers, managers, and restaurant owners] / 
The Culinary Institute of America. 
 - 2nd ed. 
 - Hoboken, N.J. :  John Wiley & Sons,  c2009. 
 - ix, 294 p. :  ill. ;  24 cm. 
<br/><br/> Subtitle from cover. 
<br/><br/>Includes bibliographical references (p. 278-288) and index. 
<br/><br/><label>ISBN: </label>9780470197400 (pbk.) 0470197404 (pbk.) 
<br/><br/><label>LCCN: </label>2009000399 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food service management.
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / R453 2009 
<br/><br/><label>Dewey Class. No.: </label>647.95068