TY - BOOK AU - Levy,Paul E. TI - Industrial/organizational psychology: understanding the workplace SN - 0395964210 AV - HF5548.8 .L396 2003 PY - 2003/// CY - Boston PB - Houghton Mifflin KW - Psychology, Industrial KW - Organizational behavior N1 - Includes bibliographical references (p. 449-465) and indexes; Machine generated contents note: 1 INTRODUCTION TO HUMAN RELATIONS 1 -- 2 IMPROVING INTERPERSONAL COMMUNICATIONS 26 --3 BUILDING HIGH SELF-ESTEEM 55 -- PERSONAL VALUES INFLUENCE -- 4 ETHICAL CHOICES 79 -- 5 ATTITUDES CAN SHAPE YOUR LIFE 106 -- 6 DEVELOPING A PROFESSIONAL PRESENCE 130 -- 7 VALUING WORK FORCE DIVERSITY 153 -- RESOLVING CONFLICT AND -- 8 ACHIEVING EMOTIONAL BALANCE 183 -- A LIFE PLAN FOR EFFECTIVE -- 9 HUMAN RELATIONS 218 UR - http://www.loc.gov/catdir/toc/fy031/2001133300.html ER -