Customer relationship management / Kristin Anderson, Carol Kerr.

By: Anderson, Kristin, 1962-Contributor(s): Kerr, CarolMaterial type: TextTextSeries: Briefcase books seriesPublication details: New York : McGraw-Hill, c2002Description: xii, 164 p. : ill. ; 23 cmISBN: 0071379541Subject(s): Customer relationsDDC classification: 658.8/12 LOC classification: HF5415.5 | .A528 2002Online resources: Publisher description | Contributor biographical information
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Item type Current library Collection Call number Status Date due Barcode
Books Books EAUR LIBRARY MAIN CAMPUS PHYSICAL BOOKS
Marketing 		Non-fiction 658.812AND2002 (Browse shelf (Opens below)) Available EAUR2574NYG

Includes index.

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